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Luggage WarrantiesUnderstanding the warranty is an important step in selecting your new luggage. Read it carefully. Ask questions if there is any part you do not understand. Most finer luggage today will offer either a lifetime warranty or a warranty that covers some extended period of time, like ten years. In almost all cases, manufacturers warrant their luggage against defects in materials and workmanship. If your luggage is damaged, and the damage is the result of a defect in material or workmanship, then most manufacturers' warranties will cover either repair or replacement of the bag, usually at their option. It is important to understand though, that most manufacturer warranties do not cover airline damage. If you check your luggage when you travel, and the airline's automated baggage handling system breaks it, chances are the company that manufactured your luggage will not cover the repair under their warranty. That would be equivalent to an automobile manufacturer fixing your car after you are involved in a fender bender. If you check your luggage, and it gets damaged while in an airline's possession, then you need to file a claim with the airline prior to leaving the terminal. Once you leave the terminal, few airlines will recognize your claim. It is important to carefully read and understand the warranty information provided with the luggage you purchase. |
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