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Briggs and Riley offers the best warranty in the luggage business. If your Briggs & Riley bag is ever broken or damaged, even if it was caused by an airline, they will repair it free of charge. Simple as that!
Bankhardt’s customers in Cincinnati can bring their bags to one of our stores. We have many parts in stock and can often fix a bag without having to send it back to Briggs. If it does have to go back, we will gladly package it and ship it for you. We charge a small fee to cover the cost of shipping.
Bankhardt’s customers outside Cincinnati should call 888-HMB-BAGS. Briggs & Riley staff will provide you with instructions for taking or shipping your bag to the nearest Authorized Repair Center.
It’s that simple. |
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